At Printing Support, we are committed to delivering your products quickly, safely, and affordably. This Shipping Policy outlines the terms and conditions regarding shipping and delivery for all orders placed on our website.
1. Order Processing Time
- Standard Processing Time: Orders are processed within 1–2 business days (excluding weekends and holidays) after payment is confirmed.
- Delays: In the event of high order volumes or unforeseen circumstances (such as supply shortages or weather delays), processing may take longer. We will notify you via email if your order is affected.
- Shipping Rates & Delivery Estimates
We offer a variety of shipping options to suit your needs. Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| Priority Express Shipping | 1–2 business days | Calculated at checkout |
Note: Delivery times are estimates and not guaranteed. Actual delivery may vary based on location, shipping provider performance, and other external factors.
3. Shipment Tracking
Once your order ships, you will receive an email confirmation with a tracking number and shipping carrier information. You can use this to track your package until it arrives.
4. Shipping Locations
We currently ship to most locations within the United States. We do not ship to PO Boxes, APO/FPO addresses, or international destinations at this time.
If you would like to request shipping to a specific location, feel free to contact us at info@printing-support.com.
5. Damaged or Lost Packages
- Damaged Orders: If your package arrives damaged, please contact us within 48 hours of delivery with photos and details. We will work with you to resolve the issue.
- Lost Packages: If you have not received your order after the estimated delivery time, contact us. We will coordinate with the shipping provider to locate the package or arrange a replacement/refund.
6. Incorrect Address
It is your responsibility to provide the correct shipping address at checkout. If you enter an incorrect address and the package is returned to us:
- You will be responsible for additional shipping costs to resend it.
- Refunds (if applicable) may be subject to a restocking fee.
7. Delivery Confirmation
Once the tracking shows the package as delivered, it is considered the customer’s responsibility. We are not liable for theft, loss, or misplacement after delivery confirmation.
8. Contact Us
If you have questions or concerns regarding shipping, reach out to us at:
Email: info@printing-support.com
Website: https://printing-support.com